What is your mailing address?

Barbara Cieslicki Jewelry, P.O. Box 261, Plainfield, NH 03781-0261

What is your e-mail address?

info@barbaracieslicki.com

What is your fax number?

877.900.5278

What is your telephone number?

603.675.6046

What type of payments do you accept?

We accept Master Card, Visa, American Express, and Discover.

Am I required to pay sales tax?

Sales tax is not charged on your order because our business is based in New Hampshire where there is no tax on retail sales. Check with the tax authority in your State to find out if you owe an internet use tax on your purchase.

How safe is my credit card information?

Your credit card will be processed using state of the art credit card processing standards. Please see our Privacy Policy for a complete description of those standards. Also, the "s" in "https" and the lock to the left of "https" indicate that our site is a secure site.

How will I know if my order has been received?

You will receive an automatic online order confirmation via e-mail. If you do not receive an e-mail confirmation, either your e-mail address was incorrect or there was an error in processing your order. If you are unclear about your online order status, you may contact us using the Contact Us form found at the bottom of each page or e-mail us at info@barbaracieslicki.com.

How should I care for my Barbara Cieslicki Jewelry?

Our jewelry is made by hand and should be treated with the care you afford your other fine jewelry. Do not expose your jewelry to salt or fresh water; excessive heat, light, moisture, or perspiration; cleaning agents or other chemicals; or ultrasonic cleaners.

Do you offer gift wrapping?

Each piece of jewelry is shipped in a barbaracieslicki.com gift box with a business card.

What is your repair policy?

We do repair jewelry purchased through barbaracieslicki.com. Please e-mail info@barbaracieslicki.com describing the repair needed. We will e-mail you with the cost of the repair after the item is returned and the cost of the repair is determined. If damage to the jewelry is extensive enough to require replacement rather than repair, replacement of the item at your cost is available.

What is the shipping charge?

barbaracieslicki.com charges a flat fee of $3.95 for all orders under $150. Orders $150 and over are shipped FREE.

How will my order be shipped?

We use the US Postal Service to ship each order. It is important that you specify a mailing address to which the US Postal Service delivers when you place your order.

How can I track my order?

We send an e-mail notification the day your order is shipped that confirms shipment and contains a tracking number. This gives you the ability to track your order at all times. Please be advised that, depending on your inbox's security settings, our confirmation e-mail may be received as SPAM. Check you SPAM or Junk mail inbox. Also, be sure to add orders@barbaracieslicki.com to your E-mail Address Book to ensure that our e-mails make it into your inbox.

Do you accept international orders?

Currently, we accept orders from the United States only.

What is your return policy?

Click on the "Returns" link at the bottom of each web page.

How can I establish a wholesale account?

See the "Wholesale" link at the bottom of each web page for information about how to establish a wholesale account and how to receive ordering information.

What is your privacy policy?

See the "Privacy" link at the bottom of each web page.

What are your terms of service?

See the "Terms of Service" link at the bottom of each web page.